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Feedback Form
Please complete the form below to contact us.
Login information
Eyeball ID
Email
System information
Operating System
- Please choose one -
Windows XP
Windows 2000/NT 5.0
Windows 98
Windows 98 SE
Windows ME
Windows 95
Windows NT 4.0
Windows NT 3.x
Mac OS
I don't know
Other
Browser
- Please choose one -
Internet Explorer 6
Internet Explorer 5
Internet Explorer 4
AOL 6.0
AOL 5.0
AOL 4.0
Netscape 6
Netscape 5
Netscape 4
I don't know
Other
DirectX Version
- Please choose one -
DirectX 8.0
DirectX 7.0
DirectX 6.0 or older
No DirectX installed
I don't know
Other
(optional)
Internet Connection
- Please choose one -
Dial-up
Cable
DSL / ADSL
ISDN
T1
T3 or Greater
I don't know
Other
I'm behind a Firewall or Proxy
Yes
No
I don't know
If yes, please specify
(optional)
PC Camera
- Please choose one -
3Com
Creative Labs
Ezonics
Intel
iRez
Kensington
Kodak
Logitech
Philips
Xirlink/IBM
I don't know
Other
PC Camera Model
Sound Card
- Please choose one -
Adlib
Creative Labs
Diamond
Hi-Val
Yamaha
I don't know
Other
(optional)
Sound Card Model
(optional)
Eyeball Chat version
To find the version number right click the Eyeball Chat Control Console, choose Help, then choose About Eyeball Chat.
Version
- Please choose one -
v2.2
v2.1
v2.02
v2.01
v2.0
v2.0 beta
v1.21
Problem details
Incident Type
- Please choose one -
Download problem
Installation/Upgrade problem
Cannot login to Eyeball Chat
My camera does not work
Cannot see video from others
Cannot connect to others
Audio problem
Chat Rooms problem
Firewall/Proxy problem
IM problem (login/interoperation)
File Transfer problem
Video Message problem
Program crash (sudden exit/boot)
Other
Please describe the problem in as much detail as you can. This will help us answer your question more effectively and in a more timely manner.
Incident Description
or Feedback
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